Most reports are delivered within 48-72 hrs after the visit. The reports are a timeline detailed version of the supervised visit and the supervisor's observations. If you do not need a report (for example, these visits are organised between the parents and do not involve the courts) you do not need to have them, and they can be provided at a later date. Reports incur a small $30 fee per report.

All supervisors are qualified and have different qualifications within the sector.

We travel all across metropolitan Melbourne with an emphasis on the northern and outer northern suburbs across Whittlesea, Yarra Glen and Epping. We can facilitate outside these areas but a travel fee may be incurred.

It is an extraordinary situation that the other parent would be present and it is highly frowned upon as this is your time with your children. The whole purpose of the supervisor is to be a neutral observer so conflict remains at a minimum.

As long as all parties in a matter are amicable that more visits can occur and if there is an available supervisor then, yes.

 Yes any day which is approved by the person with whom the child resides with or court ordered.

Within 48 hrs after inquiry as long as both parties have completed your intake process and completed the necessary documentation

As long as all parties in a matter are amicable that more visits can occur and if there is an available supervisor then, yes.

 Yes unless the supervisor cannot make it there will always be another consistent supervisor to assist

Yes as long as all parties agree, however we strongly suggest at least the first 5-6 sessions should involve the parent and child alone to strengthen their relationship before bringing in extended family.

No, supervised visits can commence without a court order as long as both parties agree